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Volunteer Manager Position

  • Habitat for Humanity – Lima Area, a Christian nonprofit housing ministry, is looking for a full-time Volunteer Manager to oversee all aspects of its volunteer program.  The successful candidate will help to recruit, organize, educate, and manage volunteers for the Habitat ReStore and Habitat construction projects.  The affiliate has been in Lima since 1991 and has built over 50 homes for needy families.  Applications are due Friday, October 23.  For more details, visit the website (, email the affiliate (, or call (419-222-4937).
  • Candidates will need to send in
    • Resume’
    • Letter of interest
    • Contact information for three (3) references – phone and email
  • Applications can be sent to or Habitat for Humanity-Lima Area, 550 W. Elm Street, Lima, OH  45801

Position Description

  • Reports to:  Executive Director
  • Job Classification: Exempt, full-time
  • Hours: Varied, flexible, some weekends and evenings required
  • Basic Function:  Responsible for all aspects of the volunteer program
  • Start Date:  Fall/Winter 2020


  • Christ-centered approach to leadership and communication in all settings
  • Deep understanding and passion for the history and work of Habitat for Humanity (or willingness to learn)
  • Bachelor’s degree from an accredited college or university preferred
  • U.S. citizen, national, or lawful permanent resident
  • Valid driver’s license and reliable personal vehicle
  • Pass background check
  • Good listener and able to engage in purposeful conversations
  • Enthusiastic, along with strong customer service focus
  • Computer literate, especially Microsoft Office Suite
  • Well organized and detail oriented
  • Effective leadership and team building skills
  • Self-motivated, able to work independently
  • Tactful, diplomatic and flexible
  • Strong supervisory skills
  • Excellent written and verbal communication skills
  • Ability to multi-task

Responsibilities and Duties

Volunteer Oversight

  • Continue to develop, research, and implement a strategy/core policies and procedures for actively recruiting, retaining/recognizing, registering, educating, orienting, and approving new volunteers
  • Maintain and expand volunteer database and keep records of volunteer activities, including volunteer information, work hours, contact information, etc.
  • Manage and maintain a volunteer hub for all volunteer opportunities at the affiliate
  • Maintain and update the affiliate website
  • Maintain and update the affiliate calendar
  • Work closely with affiliate committees and attend meetings as needed
  • Oversee governance-related tasks and policies for committees and the Board of Directors
  • Act as a liaison to other organizations who send volunteers
  • Identify and coordinate special volunteer projects (e.g. United Way Days of Caring, university service learning days, etc.)
  • Develop and maintain a volunteer assistant(s):  through internships, AmeriCorps, AmeriCorps Vista, etc. This assistant may help with any or all above items, plus additional responsibilities such as
    • Website maintenance and development
    • Social media presence
    • Development work

Volunteer Recruitment and Retention

  • Build relationships with and recruit skilled volunteers for all aspects of the affiliate:  construction, ReStore, committees, and office
  • Broaden connections in the community and region
  • Connect with current and initiate new collegiate campus chapters of Habitat for Humanity
  • Create and provide educational and promotional programs for schools, civic organizations, and churches
  • Attend community outreach programs to promote volunteer activities
  • Maintain connections with volunteers and Habitat supporters through a monthly e-Newsletter
  • Maintain connections and communicate updates/needs with area churches
  • Develop and implement formal and informal volunteer appreciation programs

Volunteer Orientation, Training, Scheduling, and Assessment

  • Continue to use and develop helpful orientation materials
  • Ensure that all orientation materials are stored appropriately
  • Update job descriptions for volunteer positions as needed
  • Continue to develop an evaluation program, as well as monitor volunteer satisfaction and suggestions
  • Meet with supervisory staff regularly to help with scheduling volunteers and understand needs
  • Ensure that continuing volunteer liability waivers are updated annually
  • Continue to use and develop tools to assess volunteers for the tasks/areas to which they are best suited
  • Use a request form for supervisors needing volunteers for positions, special events, etc.
  • Offer both on- or off-site orientation
  • Train others to help with orientation
  • Coordinate the scheduling of groups, such as collegiate campus chapters, church groups or youth groups, for volunteer work

Other responsibilities as assigned by Executive Director

Habitat for Humanity, Lima Area, Inc. is firmly committed to a policy of equal employment opportunity (EEO) in recruitment, hiring, training, and promotion of persons based on merit, qualifications, and competence. Employment decisions and practices shall not be influenced or affected by virtue of an applicant's race, color, sex, sexual preference, national origin, age, religion, handicap, or any other characteristic protected by law.